BCLS has lots of options to help improve your digital literacy – group computer classes, our new Mobile Learning Lab, collaborative drop-in assistance at the Burlington County Human Services building. But what happens when you have a question that doesn’t necessarily fit into one of those categories? Well, we have you covered there, too.
Get the answers to all of your questions through the system’s One-on-One Assistance program. These sessions function as a sort of extended reference question-and-answer option. Through the service, you’ll get personalized, individual help with any query – all you have to do is visit the appointment page, choose your location, pick a time slot, and provide us with a little information about what you’d like to learn. You’ll be paired with a staff member from your branch of choice. Appointments last one hour and can be booked in advance.
The appointment section includes several pre-selected options: internet, basic computer use, resume writing and job applications, basic Microsoft Word, basic Microsoft Excel, and smartphone or tablet help. But don’t feel limited to that list!
If you have a question that isn’t covered by those options, just provide a couple sentences about what you’re looking for and we’ll be ready when the appointment date arrives.
Through the one-on-one appointments, library staff have helped customers with everything from laptop setup and starting a job search, to assisting with video conference appointments and reading local maps, so don’t be afraid to ask! We’re always happy to do a little research. And the learning doesn’t have to stop after the appointment, either. You’re always welcome to book another session!
There are also a ton of other resources, both in and out of the library that will keep you on track to grow your digital skills, no matter how far you want to go. A couple of our favorites: GCF Global offers free, comprehensive tutorials on tech-related topics and beyond, and Udemy – accessible with your library card – allows you to choose from more than 20,000 virtual video courses across 75 different categories. No matter your ability, we’re here to help you learn at every step of your journey.