We are currently experiencing an issue that may prevent customers from receiving a text message when their hold is ready for pick up. We recommend updating your notification preferences to either email or phone call by logging in to your account online or contacting any Burlington County Library branch. We appreciate your patience and understanding while we investigate this issue.
Interlibrary Loan
How much does it cost?
There is a $3.00 charge for all ILL transactions, to offset searching fees and postage costs, payable when the item is picked up. For journal articles, there is a $3.00 charge plus the cost of printing copies.
Please note: Charges still apply even if items are not picked up.
Who is eligible to request an interlibrary loan?
All customers are eligible to place ILL requests as long as they have a library card in good standing.
What items may I ask for?
Any book/CD/DVD or magazine article that BCLS does not already own. We do not accept requests for items that BCLS owns and are in our reference and circulating collections. The same item for the same customer will not be borrowed more than once in a six month period. Electronic materials (ebooks, audio ebooks and streaming videos) cannot be borrowed through ILL.
Materials published within the past 12 months are not available for request. If new titles are not available in the catalog, please suggest a purchase.
ILL items may not be picked up at the RCBC library location.
How long does it take to receive my request?
ILL requests take a minimum of 10-15 business days to be filled. BCLS is dependent on the cooperation of lending libraries, their resources, staffing and time constraints.
How can I check the status of a request?
Log into your online account and choose the “Requests” option or call 609-267-9660, ext. 3040. ILL items will be displayed with all other requests.
How long may an item be checked out?
ILL items may be checked out for 3 weeks, with no renewals. Daily overdue fines are 25¢.