An important message for users of Overdrive Media Console on iOS devices (iPod, iPhone, iPad)

OverDrive will release an updated version of the OverDrive Media Console (OMC) mobile app for iOS and Android (v2.6.5) on Tuesday, May 29. In order to meet the requirements in Apple's recently updated privacy policies, the update will ask any user with an Adobe ID linked to the app to re-enter the information before continuing to download ebooks and audiobooks. Note: The issues with Adobe authorization and audiobook downloads will not impact the Android release of OMC v2.6.5.


eBooks – Adobe Authorization
After installing the update, users with authorized Adobe IDs in place will see the following message:

Clicking ‘Sign In’ will show the ‘Adobe Authorization’ screen. Your Adobe ID should appear, requiring you to only enter your password. The ‘Forgot password?’ link will be available.


Audiobooks – Downloading additional parts
Audiobook users won’t notice anything different unless they attempt to download parts of audiobooks partially downloaded to Overdrive Media Console before installing the v2.6.5 update. In this case, the following message is displayed:

Users will need to download the title again from their digital library website bookshelf to download the missing parts.


Helpful Links
Still having trouble? Check out these walkthroughs on the Overdrive website.

Or request assistance via our online technical support!